Welcome to the Tradefy Help Center
Instructions for working with Tradefy
001 – Creating a new product
Product types in Tradefy. In Tradey products can be divided into basic and subsidiary. The basic product is the one behind the real physical item. A
002 – Working with products
In order to be able to sell your items in Tradefy, a few rules must be followed: Each product must have a unique barcode There should
003 – Sending shipping orders
In order for goods to be sent from a warehouse or fulfillment center, he must receive an order. Briefly, the process includes : creation of an
Important services
- Sourcing in Turkey – Turkey is the biggest European producer of textile, car parts and accessories, house and living article, pet supplies and other good quality products. Production time is very short and delivery time can be less than a week.
- Logistic from Turkey to EU countries - We are specialized in transportation and logistics between Turkey and EU countries
- VAT and EORI registrations - To be able to import and sell goods in EU must comply with EU regulation. We will help you in all aspect
- Customs services - you goods will be register and we can made all action for custom clearance.
- Accounting – all you need for accounting of your activities in EU we can do it for you.
Please read the FAQ below and if you can't find the answer to your question, ask us.
Frequently Asked Questions
Follow these steps:
Register on the Tradefy platform
Enter the items you want to sell;
Send the items to our warehouse;
Issue a goods dispatch note. We’ll prepare the order and we’ll ship it to your customer;
You’ll receive information about the actions performed by us in real time;
You control all processes in the e-commerce platforms online through your account in Tradefy
You have a real-time overview of all processes – available quantities, item prices, purchase orders, sales history, turnover etc.
Tradefy provides several key benefits that save your time and resources:
Reliable deliveries – the goods are stored in our warehouse in Bulgaria, Germany, Spain or UK. A professional team takes care of storage, processing and shipping to the buyers
Short delivery times – up to 2 days for standard delivery and within 24 hours for express delivery.
Lower shipping costs.
You manage all processes from your Tradefy account
You decide how long to store your goods in the warehouse and when to pick up them.
Damage caused during warehouse activities are borne by Tredify, except in cases where the expiration date of the item has passed.
The returned goods are picked up by the warehouse and if only repackaging is needed, it is done on site and items are released for resale. If it is necessary to perform other operations that can be performed in the warehouse as well, such would be performed. All other issues are discussed individually with the seller and we’ll follow his instructions.