Welcome to the Tradefy Help Centre
Instructions for working with Tradefy
001 – Creating a new product
Типове продукти в Tradefy. В Tradey продуктите могат да бъдат разделени на базови и дъщерни. Базов продукт е този, зад който стои реален физически артикул. Дъщерен
002 – Working with products
In order to be able to sell your items in Tradefy, a few rules must be followed: Each product must have a unique barcode There should
003 – Sending shipping orders
In order for goods to be sent from a warehouse or fulfillment center, he must receive an order. Briefly, the process includes : creation of an
Asking questions
Please read the frequently asked questions below and if you don't find the answer to your question, you can send it to us.
Frequently Asked Questions
Follow these steps:
- Sign up to the Tradefy platform
- Enter in the products you wish to trade;
- You send the products to our warehouse;
- You make an order for the discharge of goods.
We prepare the shipment and send it to your customer; - You receive real-time information about the actions we have performed;
- Manage all processes in the online trading platforms only through your Tradefy account (quantities, descriptions, images, posting, product prices, etc.);
- You have a real-time view of all processes – available quantities, product prices, orders, sales history, sales backlog, accounts payable, etc.
Tradefy provides several key benefits that save time and resources:
- Reliability of delivery – the goods are located in our warehouse in Bulgaria, Germany, Spain or England.
A professional team takes care of its storage, processing and shipment to the buyer
- Short delivery times – up to 2 days for standard courier service and within 24 hours for express delivery.
In comparison, shipping from Bulgaria takes 7 – 10 days
- Low shipping cost compared to shipping product from Bulgaria.
- Manage all processes from just one place – your Tradefy account and have an overview of the entire trading scheme
- European customers have greater trust in local suppliers and are willing to pay a higher price to such.
Using Tradefy, sellers are listed on Amazon and eBay as local to their market.
Yeah.
Tradefy offers comprehensive support in creating descriptions in the different languages for the markets you want to sell to.
You need to have appropriate product images and descriptions in English.
You decide how long to keep your goods in the warehouse and when to return them.
Payments are on a monthly basis, you do not pay any fees if you have not used the service.
Damages are covered by Tredify, except where the expiry date has passed.
Returned goods are received in the warehouse and if only repackaging is necessary it is carried out on site and put up for re-sale.
If there is a need for other activities that can be carried out in the warehouse, they are carried out.
All other matters shall be discussed individually with the trader and acted upon in accordance with his instructions.
1. If you offer goods for dropshipping:
– You have goods in one of our warehouses.
– In your Tradefy account, you determine which products to dropship
– When your product is sold, you will receive information in your account about it.
– Payment for product sold is made after the return period of the end customer has passed.
Payment is made to your bank account.
2. If you want to sell goods from drop shippers.
– From your Tradefy account, mark which products you want to sell
– If you have an account integrated to the system in one of the trading platforms you can automatically post the product
– Once you receive an order you give an order to pick
– You pay for the goods and services you will use
– We prepare the goods and send them to your customer.
The whole process is very easy and intuitive.Both sides of the process do not experience any difficulties.
For cases like yours, we offer Tradefy SaaS:
You get not only fully functioning, optimized software, but a complete warehouse management system.
The main features of Tradefy SaaS can be found here.
If you’d like more information or to learn more about the Tradefy SaaS tab, contact us on the contact form or by phone.